Terms of service
Terms of Service
These Terms of Service apply to purchases made from Online Sale Zone, a trading name of Kiwise Trading Limited (NZBN: 9429032208436), through onlinesalezone.co.nz.
1. Use of Our Website
By using this website or placing an order, you agree to these Terms of Service and any policies referenced on our website, including our Refund and Return Policy, Shipping Policy, and Privacy Policy.
2. Product Information and Pricing
We aim to keep product descriptions, prices, images, and availability accurate and up to date. If an error is identified, we may correct it and contact you if the error affects an order you have placed.
3. Orders and Payment
When you place an order, you agree to provide accurate billing, delivery, and contact information. Orders are subject to payment authorization, stock availability, and fraud checks.
4. Shipping
We currently ship within New Zealand. Processing times, delivery estimates, shipping costs, and tracking information are described in our Shipping Policy.
5. Returns and Refunds
Returns and refunds are handled under our Refund and Return Policy. To keep our policies consistent, customers have a 14-day return window from the date the item is received, and approved refunds are processed within 2 to 5 business days after we receive and inspect the returned item.
6. Consumer Guarantees
Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act 1993 or any other applicable consumer protection laws.
7. Contact Details
Trading Name: Online Sale Zone
Legal Entity: Kiwise Trading Limited
NZBN: 9429032208436
Email: info@onlinesalezone.co.nz
Business/Return Address - No public pickup: 3 Atlas Place, Rosedale, Auckland 0632, New Zealand